We stand behind our product. If something isn't right, we'll make it right.
Last updated: March 22, 2026
7-Day Guarantee
Full refund within 7 days of your first payment — no questions asked.
No Cancellation Fee
Cancel anytime from Settings. Zero fees, access continues till period ends.
5–7 Day Processing
Approved refunds back to your original payment method within 5–7 business days.
You can cancel your subscription at any time — no hoops to jump through.
Steps to cancel:
After cancellation your account reverts to the free tier. Your data and generated content are never deleted when you cancel.
✓ Eligible for Refund
✗ Not Eligible
Email us at support@cinobilabs.com with the following:
Subject:
Refund Request – your@email.com
Body should include:
• Registered email address
• Razorpay Payment ID (from your confirmation email)
• Reason for refund request
We'll acknowledge your request within 2 business days and process eligible refunds within 5–7 business days.
Day 1–2
Request acknowledged
Day 2–3
Refund reviewed & approved
Day 5–7
Credited to original payment method
+3–5 days
Bank processing time (varies)
Refunds are in INR to the original payment method. Currency conversion differences are not our responsibility.
Need help with a refund?
We're here to help — reach out anytime.