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✉️ Typically respond within 2 business days

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Got a question, issue, or feedback? We're a real team and we read every message.

Last updated: March 22, 2026

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Email Support

support@cinobilabs.com

Fastest way to reach us

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Response Time

2 Business Days

Mon–Fri, 10am–6pm IST

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Platform

cinobilabs.com

AI video creation platform

Common Topics

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Billing / Refund Request

Payment issues, refund requests, billing questions

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Technical Issue

Bugs, errors, tools not working

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Account Problem

Login issues, email verification, account access

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General Inquiry

Questions about features or the platform

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Other

Anything else

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