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🔒 Your data is yours

Privacy Policy

We believe privacy is a right, not a feature. Here's exactly what we collect, why, and how we protect it.

Last updated: March 22, 2026

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Plain English Summary

We collect your email, name, and uploaded content (voice/avatar) to provide the Service. We don't sell your data. Payments are handled by Razorpay — we never see your card details. You can delete your account anytime.

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What Information We Collect

Account info: Email address, display name, and hashed password when you register.

Google Sign-In: If you use Google, we receive your name, email, and profile picture from Google's API.

AI profile data: Avatar images and voice samples you upload to create your AI persona.

Generated content: Scripts, video topics, and output files you create using the Service.

Payment info: Billing processed by Razorpay. We store only your subscription tier — never card numbers or CVVs.

Usage data: IP address, browser type, pages visited — used only for security and improving the Service.

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How We Use Your Information

🎬Run the Service and process your video jobs
💳Process payments and send billing confirmations
📧Send verification and password reset emails
🛡️Detect fraud and prevent abuse
📊Analyze usage to improve features
⚖️Comply with legal obligations
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Third Parties We Share Data With

We do not sell your data. Limited sharing only with:

RazorpayPayment processing. Governed by Razorpay's Privacy Policy.
GoogleOAuth authentication (only if you use Sign in with Google).
AI ProviderAI script generation — only your text prompt is sent, no personal data.
Law EnforcementOnly if required by a valid court order or applicable law.
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Data Security

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bcrypt password hashing

Passwords never stored in plain text

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Encrypted cloud storage

Files stored with server-side encryption

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HTTPS everywhere

All traffic encrypted in transit

While we implement industry-standard measures, no system is 100% secure. We'll notify you promptly of any data breach affecting your account.

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Data Retention

Account data is retained while your account is active.

Generated videos and uploaded files are retained for 30 days after job completion, then auto-deleted.

When you delete your account, all personal data is permanently erased within 7 business days.

Your Rights

Access

Request a copy of all data we hold about you

Correct

Fix inaccurate data in your profile

Delete

Permanently erase your account and all data

Export

Download your generated content at any time

To exercise any right, email support@cinobilabs.com. We respond within 2 business days.

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Cookies & Storage

We use localStorage to maintain your login session. We don't use third-party tracking cookies or advertising pixels. Clearing your browser storage will log you out.

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Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has submitted personal information, contact us immediately at support@cinobilabs.com.

Questions about this policy?

Our team responds within 2 business days.

Contact Us →